Below is information on how to whitelist email messages from Robert E Lee Class of 1967 with AOL, Yahoo, Gmail, Hotmail, Outlook, Apple Mail, ThunderBird and Postini. Even if your email program or internet service provider (ISP) is not listed, these instructions should help you figure out how to whitelist our email address at any ISP or with any email program.
Important: If you find email from email@example.com in your spam or junk folder, please take the time to un-span email message in your mail program that it is not spam by hitting the “not spam”, “not junk” or similar button, as that will train your program to whitelist it.
Whitelist an email in Gmail
- First, if you find email from us in your Gmail spam folder, select our email and click the “Not Spam” button
- Next, open an email that you have received from us
- Click on the little down-pointing-triangle-arrow next to “Reply”:
- Click “Add Robert E Lee Class of 1967 to Contacts list”
In order to whitelist an email address in AOL, you must add it to your AOL address book.
To add firstname.lastname@example.org to your AOL address book follow these steps:
- Search for email from us in the Spam folder. If you find an email in the Spam folder, then open it and click the Not Spam? button.
- Click the Contacts link (or open your AOL Address Book)
- Click the +New button.
- In the New Contact window, enter email@example.com into the ˜Primary E-Mail™ field
- Click Another email, and enter firstname.lastname@example.org, into the E-Mail 2 address
- Click “Create”
New Subscribers: Add the From address? to your AOL address book:
- Click the Mail menu and select Address Book.
- Wait for the Address Book window to pop up, then click the Add button.
- Wait for the Address Card for New Contact? window to load.
- Once loaded, cut and paste the From email address into the Other E-Mail? field.
- Make our From address the Primary E-Mail? address by checking the associated check box.
- Click the Save button.
If you are already a subscriber but the email isn't getting through, the email may be in your AOL Spam Folder. Please use your web mail to check your Spam Folder. If the email is in your AOL Spam Folder, open the email and click the This Is Not Spam button. Lastly, please add the From address? onto your Address Book as outlined in our New Subscribers info above.
To whitelist email@example.com with Yahoo!, you will need to set up a “filter” after first taking the following steps:
- If you find email from firstname.lastname@example.org are going to your Yahoo! bulk folder, open it and click “Not Spam”
- Be sure that the address email@example.com are not in your “Blocked Addresses” list. If firstname.lastname@example.org or email@example.com is on your “Blocked Addresses” list, select it and click “Remove Block”
Now to create the filter:
- Open your mail and click on “Mail Options” in the upper right hand corner
- Select ‘Filters’ (in the bottom left corner)
- On the Filters page, click “Add”
- Select the “From header:” rule, and add “contains” and firstname.lastname@example.org, which tells the system to put email with email@example.com in your inbox and not the bulk folder.
- Click the “Choose Folder” pull down menu and select ‘Inbox’
- Pick the Add Filter button
To whitelist our address with Hotmail you will need to add firstname.lastname@example.org to your Hotmail Safe List. Here’s how:
- First, if you find email from us in your Hotmail junk folder, open the email and click “Not Junk”
- Next, check to see if if the email address email@example.com is on your Blocked Senders list. If you find firstname.lastname@example.org on your Hotmail blocked senders list, select it and click on the “Remove” button.
- Next, open your mailbox and click “Options” in the upper right hand corner
- At the top of the page, click on the “Junk E-mail Protection” link
- Next, click on “Safe List”, which is down near the bottom
- Copy and paste email@example.com where it says “Type an address or domain”
- Click the “Add” button
To whitelist firstname.lastname@example.org in Outlook, follow these steps:
- On the Tools menu, click Options
- On the Preferences tab, click Junk E-mail
- On the Safe Senders tab, click Add
- Add email@example.com where it says “Add address”.
- Click OK
To whitelist in Thunderbird, you will need to add firstname.lastname@example.org to your address book, and then set up your Thunderbird Junk Mail Controls to whitelist your address book.
- First, check your Junk folder. If you find email from email@example.com, right-click on our email and choose “Mark as Not Junk”
- Next, click the Address Book button
- Highlight the Personal Address Book
- Click on “New Card”
- In the “Contact” tab of the new card, copy and paste firstname.lastname@example.org to the email dialog box
- Click “Ok”
- Next, to whitelist your address book, select “Tools > Junk Mail Controls” from the drop down menu
- Update the “White Lists” module under the “Settings” tab by selecting “Personal Address Book” from the drop down menu, and then check the box next to “Do not mark messages as junk mail”
- Click “Ok”
To white list email@example.com follow these steps:
- Scroll up to the message header.
- Get to the field where their name is listed, click the Berry button and then click Show Address.
- Select and copy the email address to the clipboard.
- Go into Address Book and find the user.
- Select Save.
- Click to edit it, and then click the Berry button to add another email address.
- Paste it in and click Save.
To whitelist firstname.lastname@example.org on your Comcast account follow these steps:
- Sign into Webmail.
- On the left navigation menu, click Address Book.
- Click Add Contact.
- Under the General tab, in the box under the Email Address, enter email@example.com.
- Click the Add button.
- If you have enabled Restrict Incoming Email,? also do the following:
- Sign into Webmail.
- Select Preferences.
- Select Restrict Incoming Email. Note: If Enable Email Controls is set to Yes, then you are restricting incoming emails.
- Select Allow email from addresses listed below.
- Enter firstname.lastname@example.org.
- Click the Add button.
To whitelist email@example.com on your Earthlink account follow these steps:
- Click the Address Book button to open your address book in the browser.
- Click the Add Contact button (if you use EarthLink 5.0 or higher, click the Add button).
- Type in firstname.lastname@example.org into the email address slot and then click OK.
To whitelist email@example.com on your SBC Global account follow these steps:
- Go to the SBC Global Mail page and click the Options link.
- In the Management section, click the Filters link.
- Click the Add button.
- In the From header? rule, in the field to the right of contains, enter firstname.lastname@example.org.
- From the Move the message to pull-down list, choose inbox.
- Click the Add Filter button to save the filter.
To whitelist email@example.com on your Verizon.net account follow these steps:
- Go to your account and click on the Address Book link in the left column.
- Select Create Contact.
- The Add Address Book Entry screen appears. In the Email field, type firstname.lastname@example.org.
- In the Nickname field, type Robert e Lee Class of 1967.
- Select Save.
Apple Mail for OS X
To whitelist email@example.com on your Apple Mail for OS X account follow these steps:
- First, if email from firstname.lastname@example.org ends up in your junk folder, highlight or open it and click “Not Junk” at the top of your screen.
- Go to Mail > Preferences from your Mail menu
- Go to the Rules tab
- Select Add Rule
- Give this rule a name such as “Robert E Lee Class of 1967”
- Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains’” and then paste in “email@example.com”
- From the actions, select ‘Move message’ to mailbox ‘Inbox’.
- Click “OK”
You do not need to whitelist email from Robert E Lee Class of 1967 in Postini unless you find it trapped in the “Junk” area by Postini.
- Log into your Postini account
- Look to see if any email from firstname.lastname@example.org is listed in your Junk area
- If you find email from email@example.com in the Junk area, check the check box next to the email from firstname.lastname@example.org
- Click the “Deliver Selected” link at the very top of the Junk screen
- On the next screen, click the “Approve Sender” check box next to the email from email@example.com
- Click the “Approve Selected Senders” button
Whitelist and Email in Other Web Mail Providers
If you use a Web mail system or email application not listed above, the instructions for whitelisting our address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.
In most cases, jut by adding the From address to your address book, safe list, white list or contact list will be sufficient.
If the email is not getting to your inbox, then we suggest checking your spam folder, bulk folder or junk folder. If you find the email, then you will need to find a way to inform your mail application that it is not spam. Most likely the course of action is to select the email and click on the Not Spam or Not Junk button, if available. For more information about your mail application, please visit the help section that is associated with your mail application.